Amazon is the world’s largest online retailer and after establishing itself as the number 1 online shop in the UK, is venturing into many other markets with a suite of its latest products.
Known across the globe for their high levels of customer support, you can contact Amazon customer services by calling the support number below. This will connect you with a member of their customer services team to talk about your Amazon order or account. Amazon customer service is open Monday through Friday 8:00 AM to 9:00 PM, Saturday and Sunday 9:00 AM to 6:00 PM.
Amazon Phone Number:
*Calls to 0844 numbers cost 7p/min + your phone company’s access charge. This is a call connection service, the official phone numbers can be found in the public domain at no cost or on the official website. We are not affiliated or associated with any of the government agencies or companies listed on the site, trademarks are property of their respective owners.
Amazon Returns and Exchanges
When you’ve purchased something from Amazon UK, you can usually return most unopened items for a full refund within 1 month of delivery. This is normally extended through Christmas to let you return gifts up until the last day in January.
Refunds are typically processed within 2-3 weeks of returning the item, and you can see this in your Amazon account or on the method of payment you used to pay.
If Amazon has sent you an item that has developed a fault, then they will replace this with a new item. You can also exchange for a different size.
For more information on returning an item for a refund or exchanges, give the Amazon UK contact number a call on the telephone number above.
Who is Amazon?
Founded in 1994 by Jeff Bezos in the United States, Amazon has since grown massively to become the largest one-stop destination for a variety of destinations all over the world. From pet food, to televisions. From music downloads to web hosting. Amazon provide all of the services and more.
Amazon’s membership program is one of the best value subscription services available on the market, and comes with a host of features that span different product sets. For your £79 a year in the United Kingdom, you will receive unlimited next day delivery on thousands of products all over the UK, as well as access to Amazon’s Prime Video service. The streaming movie service lets you watch the latest movies, television shows and documentaries on a compatible TV or smart device.
New to the UK is Amazon’s Book service, which lets you download free books to read on your Amazon Kindle device. Prime membership also grants you unlimited photo storage and access to Amazon Music, a lite version of a streaming music service, comparable to Spotify.
When purchasing any eligible product on Amazon, you can sign up to a free 30-day trial of Amazon Prime during the checkout process and get next day delivery on the items in your basket. Once the month is over, you will be charged £79 for a 12-month membership unless you end the trial in advance.
If you forget, or don’t get around to cancelling your Amazon Prime trial, then give the Amazon contact number UK a call as soon as possible on the telephone number above and they will be able to assist you in refunding your subscription. Make sure you have your order or account number.
Amazon Prime Video
One of the perks of signing up to Amazon is the ability to stream thousands of movies and television shows through Amazon Prime Video. This includes Amazon originals content including Transparent and Mr Robot.
Amazon was the first company to bring eBooks into the mainstream, and with their introduction of the Amazon Kindle, they were able to bring digital reading to hundreds of thousands of customers.
The Amazon Kindle first debuted in 2007 and was introduced alongside the Amazon Kindle store, a place for users to purchase digital books and download directly to their device.
Amazon Kindle has been through eight different versions, and now its Kindle reader is arguably one of the most popular eBook readers across the globe.
Amazon now offers the Kindle in various different versions, including the Kindle paperwhite, which comes with a backlit screen and high-resolution display, whilst the entry-level Amazon Kindle ships with a glare free display instead of a backlit screen, meaning that you can read in direct sunlight without seeing your reflection on the shiny screen!
Amazon also introduced its Kindle Fire, which is a tablet version of its popular eReader. Loaded with the Kindle app, the tablets run on a modified version of both the Android and Fire OS operating systems, and can therefore support web browsing, video streaming and more.
For help getting the most out of your Kindle, or for more information on returns, exchanges or out-of-warranty repairs, give the Amazon phone number at the top of the page a call.
Amazon Fire TV
Amazon’s Fire TV hardware was introduced into the United Kingdom in 2014 as a set-top box, designed to compete with other digital boxes like Android and Apple TV. The small device allowed its users to bring ‘apps’ to their TV, including BBC iPlayer, 4-On-Demand and of course, services such as Amazon’s Prime Video streaming catalogue.
After the success of Amazon’s set-top-box, the company announced the Fire TV stick, which is a USB powered portable device that plugs into your TV’s HDMI port. Along the same mould as Google’s Chromecast, the Fire TV stick brings voice control to your front room, along with internet streaming services like Netflix.
The next step for Amazon is to bring voice control and home automation to your smart house. By using a new device called Amazon Echo, a freestanding speaker that blends together a voice assistant and music streaming, Amazon is looking to let you take control of your smart lights, music, locks, thermostat and blinds using only your voice.
Amazon Echo also integrates with third party services through their ‘Skills’ API, which will let you do things like order Domino’s pizza, book a cab ride with Uber or find out about the weather for the week ahead.
Echo comes in two forms at launch in the UK, over a year since it launched in the United States. There is the main Amazon Echo, which features a full-size speaker and nine microphones, and then the smaller, more compact Echo Dot, which will enable you to have Alexa in multiple rooms without splashing out on the full version.