Disability Living Allowance Number – DLA Contact Number

For support claiming Disability Living Allowance, a telephone helpline is available from the Department for Work and Pensions to assist with your everyday enquiries. As the largest organisation in the UK, the staff are trained to deal with high call volumes and have answers to all of the most frequently asked questions. The Disability Living Allowance phone number is open Monday through Friday 8:00 AM to 6:00 PM

DLA Contact Number

Contact Number Hours LandLine Cost Per Minute Mobile Cost Per Minute
Telephone 0844 850 8710 Mo-Fri, 8am to 6pm 7p 7p
Telephone 0345 712 3456 Mo-Fri, 8am to 6pm up to 12p 3p to 45p
Text Phone 0345 722 4433 Mo-Fri, 8am to 6pm up to 12p 3p to 45p
*Calls to 0844 numbers cost 7p/min + your phone company’s access charge. This is a call connection service, the official phone numbers can be found in the public domain at no cost or on the official website. We are not affiliated or associated with any of the government agencies or companies listed on the site, trademarks are property of their respective owners.

Postal address for DLA Adult (aged 16 and over)

Disability Benefits Centre
Warbreck House
Warbreck Hill
Blackpool
Lancashire FY2 0YE

Tap to call

*Calls to 0844 numbers cost 7p/min + your phone company’s access charge. This is a call connection service, the official phone numbers can be found in the public domain at no cost or on the official website. We are not affiliated or associated with any of the government agencies or companies listed on the site, trademarks are property of their respective owners.

A financial benefit provided to those with mental or physical disabilities, the Disability Living Allowance is one of the most relied upon financial aids to those with mobility issues or personal care needs. Introduced in 1992, the assistance could be claimed by anyone under the age of 64 in the UK, however it has since been phased out for adults and replaced by the Personal Independence Payment scheme. Each case is different to find out how this impacts you then contact DLA phone number above.

Who can claim Disability Living Allowance?

The most important thing to remember about both DLA and PIP is that the amount paid is not based upon your disability, but upon the financial consequences of having the disability.

Disability Living Allowance can still be claimed by those under the age of 16, and will be provided if any of the following criteria is met:

– If you have trouble walking or looking after yourself
– You have a physical or mental disability

The DLA is paid regardless of your financial situation. It isn’t dependent on your income or any amount of savings that you might have. It is not means tested, and you will not pay tax on any of the amounts you will receive.

The Disability Living Allowance is usually paid straight into the building society or bank of your choice. It is paid every four weeks. Your details can be updated by calling the department on the helpline number at the top of the page.

It is extremely important that you keep the Disability and Carers Service up to date on any changes to your condition or disability, as this may affect the amount of benefits that you receive. If you are found to have been overpaid on your Disability Living Allowance, then you may be asked to pay an amount of benefits received back to the government.

How much will I receive?

The Disability Living Allowance is made up of two separate amounts, that are based on how much help you need in and around the house on a daily basis. The ‘caring’ part of the allowance is broken up into three categories.

If you are in the lowest bracket of care, you will receive a weekly rate of £21.80 in 2016. The lowest bracket includes those with disabilities who may need help with some of the day or preparing meals for themselves.

The middle bracket provides support for those needing a bit more help, including those who may need constant looking after through the day. This will also include supervision overnight. This will mean you receive a benefit of £55.10.

If you’re on the highest bracket of care needed, you will need constant care both day and night. You will also qualify for the highest benefit amount if you are terminally ill. This is £82.30 per week.

The second part of the benefit is based on how much difficulty you have in getting around. For this there are only two categories.

If you need some help or guidance when you are going outside, you will be on the lower bracket, and will receive £21.80 each week.

If you have a more severe requirement or trouble walking, you could be eligible for the higher bracket of £57.45 per week.

It is important that you claim what you are entitled to. The system is in place to provide assistance to those who need financial support and it should be used.

Changes to the Disability Living Allowance

From June 2016, the Personal Independence Payment has replaced the Disability Living Allowance for all claimants over the age of 16, and under the age of 64. If you are now claiming PIP, then you are no longer eligible to receive the Disability Living Allowance. The PIP was designed to provide further support for longer-term disabilities. Longer term in this instance means those lasting longer than 12 months.

The Personal Independence Payment is made up of two parts: the amount of help required for daily living, and the amount of help required for mobility.

You may need an assessment to determine how much financial assistance you will receive under the PIP scheme. For more advice and information on this, call the Disability and Carers Service on the DLA number at the top of the page.

If you have a terminal illness, then you will receive the highest level of financial assistance if your life expectancy is less than six months.

What do I need to know?

It is imperative that you keep the DCS up to date with your current circumstances. The PIP will change based on your requirements at any given time, and if you do not keep the Disability and Carers Service up to date with your circumstances then you could be hit with a £50 fine and ordered to repay any amounts that you are found to have overpaid in benefits.

Don’t forget it’s not just you that can receive benefits if you have trouble getting around. Your carer or person that looks after you may also be eligible to receive some financial assistance in support of any vehicle costs or housing arrangements.

It is in your best interests to keep the agency at the Department for Work and Pensions up to date, and they are equipped to handle any change in circumstance, no matter how worried our frightened you may be about speaking to someone.

Postal address for the Disability and Carers Service

Once you have spoken to a member of the helpline team on the above telephone number, you may need to send some supporting documents or evidence of application directly to the Disability and Carers Service for them to process your claim.

To write to the department, you can use the address below.

Disability and Carers Service
Disability Living Allowance
Castle Court
Royal Avenue
Belfast
BT1 1HR

Further contact details

Postal address for DLA Adult (aged 16 and over):
If you were born on or before 8 April 1948
Disability Living Allowance DLA65+
Mail Handling Site A
Wolverhampton
WV98 2AH

Postal address for DLA Child (under 16):
Disability Benefit Centre 4
Post Handling Site B
Wolverhampton
WV99 1BY

Postal address for Attendance Allowance:
Attendance Allowance Unit
Mail Handling Site A
Wolverhampton
WV98 2AD