Orange was one of the UK’s most popular mobile networks before it merged with T-Mobile in the UK. Now known as EE, the modern day Orange has over 28 million customers.
For Orange customers that are looking for help with their bill, or from moving over to EE, you can call the Orange customer service number on the telephone number below. The Orange phone number is open Monday through Friday 8:00 AM to 10:00 PM, Saturday and Sunday 8:00 AM to 8:00 PM.
Orange Phone Number:
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Who is Orange?
Orange were one of the most prosperous UK networks when the Pay as you Go boom happened in the late 1990s. Along with Vodafone and One2One (later renamed as T-Mobile), Orange had a large share of prepay customers as the UK got to grips with mobile telephony.
Orange offered a 3G network as well as providing a 2G network to its customers. The 2G network was also used to support Three’s network offering, which was 100% a 3G network when it was launched.
Orange and T-Mobile Merger
In late 2009, Orange and T-Mobile joined forces to become the UK’s biggest mobile operator, with over 28 million customers. This merger was later rebranded as Everything Everywhere and then later as EE.
EE carried on advertising and using both brands until the summer of 2014 when Orange pay monthly agreements could no longer be bought on the internet. In February 2015, all Orange tariffs were withdrawn in favour of EE branding, and anyone that now wishes to upgrade will have to upgrade to an EE agreement.
EE was taken over by BT in 2016, and it’s yet to become clear what this will mean for customers that are still using the Orange branding in the UK.
Moving from Orange to EE
When you upgrade, you will automatically be moved on to an EE contract. If you’re an Orange customer with less than a month to go on your contract, then you will be able to upgrade now. You can check this by giving the Orange contact number at the top of this page a call.
You’re also able to check this by going into any EE retail store across the UK.
If you switch to EE from Orange, you’ll be able to benefit from a number of extra EE features that are for EE customers only. These include any of the company’s ‘free boosts’ which can mean free data, texts or minutes. You could also get free 4G internet access if you already have a 4G-ready handset.
What If I’m on Dolphin, Canary, Camel or Racoon
If you’re on Dolphin, Canary, Camel or Racoon, then you will be able to select a new package when you move on to an EE Pay as you Go account. These vary from data packs, to calling packs, to text packs. You can also get 4G packs.
If you use Orange’s Magic Numbers, this facility will no longer be available as your package allowance will include calls to all UK landlines and mobiles. Call Orange customer services department to find out more.
You won’t need a PAC code if you wish to move from Orange to EE, you will be able to keep your number. For more information on moving, please contact Orange helpline at the top of the page.