Argos has one of the largest presences on the UK high-street, and with over 750 stores throughout the country, it’s no wonder that the catalogue retailer has had a large place in our hearts since it was founded in 1973.
With the chain now offering a vast array of products and services, you can speak to an Argos customer services adviser to track the status of your order, book a collection or schedule a return by giving the team a call on the contact number below. Argos customer service is open Monday through Saturday 8am-8pm and Sun 10am-6pm.
Argos Phone Number:
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Even if there’s not a thing wrong with the product that you have purchased, the company will offer you a money-back guarantee on most of its items. So if you’ve splashed out on something you can’t quite afford, or if you’ve decided you might not need that 70-inch television after all, then you can just exchange it or ask for all of your money back.
You’ll just need your proof of purchase, and the item should not have been used. The item should also be in the original box or packaging it came in and be in a condition that’s fit to resell.
Proof of purchase counts as any sort of kiosk receipt or till receipt. You can also use an email or order number if you have any of these.
If there is something wrong with an item you have purchased, then the best thing to do is check the Argos helpline website to see if there are any reported faults or suggested solutions for the fault you’re having.
If you’ve had the item for less than 30 days, then just take it back to any store or get in touch with the team on the telephone number above. If it really doesn’t work, then you’ll get to choose whether you want the item repaired, refunded or replaced.
If you’ve had it for longer than 30 days but under a year, then just give the team a call and they will be able to tell you what’s gone wrong with it. They can then arrange either a repair free of charge, offer to send round an engineer, or offer a refund.
There are of course some items that you can’t return. These include food and some types of jewellery, which you won’t be able to exchange or claim a refund on.
For more information on booking a repair or a return, contact Argos customer support number a call on the telephone number below.
One of Argos’s biggest features now they have moved into the online retail market is its excellent delivery options. It can deliver your items all over the UK between 7am and 10 in the evening seven days a week.
Argos offer a range of delivery options, including a free option via Royal Mail. If you purchase an item on the site, you can opt for standard delivery which means it will be delivered within 4 working days.
There is also the option for Standard delivery. If you order by 8pm, you’ll receive your item the next day Monday to Saturday. This service costs just £3.95.
One of the newest features on offer from Argos is the Fast Track service. As one of the first UK retailers to offer same day delivery, the company guarantees that on its items marked as ‘Fast Track’, if you order before 6 o’clock in the evening then you will receive the item by 10pm that same night. You can pick up to four delivery slots and this will make sure you don’t have to stay in all day to wait for your order.
The cost of this same day service is just £3.95, the same as their standard delivery option.
With these changes it is no wonder that it has been moving away from its usual catalogue click and collect model. More and more customers are buying online and as a result, over 46% of sales were made on the website in 2015. The site had over 800 million hits last year.
Customers can choose to get their order delivered to store, and with over 750 stores, it’s estimated that over 96 per cent of the UK population lives within 10 miles of an Argos store.
If your Fast Track order hasn’t turned up, or if you’ve had a problem with your delivery or delivery driver, then give the team at the top of the page a call and Argos customer service number will help resolve this for you.
Argos Finance and Argos Card
Also on offer from Argos is its official Argos Card, a catalogue style credit account that lets you spread the cost of items over a number of months, or even delay paying for the item by up to a year. Argos offers a range of payment plans between three and six months in addition to some interest free methods of payment.
If you do incur interest, it’s charged at a typical rate of 29.9% APR.
Most people use the Argos Card to plan out their purchases at Christmas or to buy large items such as utilities and white goods throughout the year.
Argos says that over 1 and a half million people use the Argos Card in the UK alone to pay for goods in the future. It’s a very successful model for the UK chain.
If you want to enquire about paying off your Argos Card, or if you want some help getting to grips with how the payment schedule works, then give the dedicated team a call by calling the telephone number at the top of the page.
They will also help you defer payments if you need to, or explain any interest charges that have been applied as a result of using your card.
Argos contact number also provides technical support for brands that it has purchased in the past, including those from Alba and Bush. Some products have been discontinued however Argos does offer support for some products still under warranty through the telephone number at the top of the page.