Jobcentre Plus Contact Number

If you need some assistance in looking for employment, or some help seeking financial assistance while you are out of work, the Jobcentre Plus team will be happy to take your call. The Jobcentre Plus phone number is open Monday through Sunday 6:00 AM to 12:00 AM.

Jobcentre Plus Phone Number:

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The Job centre Plus helpline, staffed by the Department for Work and Pensions, have a telephone helpline which you can call to answer all of your frequently asked questions.

Jobcentre Plus

Now an arm of the Department for Work and Pensions, Jobcentre Plus used to be a national agency that distributed the Jobseekers’ Allowance at its many centres across the United Kingdom. When you contact Jobcentre, you will be provided with assistance on your search for a job, and encouraged to apply for any job available that you are qualified to do.

Since 2011, Jobcentre Plus has been part of the DWP, however the public branding and centres have remained. All of the Jobcentre Plus sites have moved towards an online job seeking model, meaning that all visitors to the centre are encouraged to apply online for employment.

Those visitors that lack the ability to do so at home can use any of the internet-enabled computers in branch at the local Job Centre. If they do not have the technical ability, then IT training is on offer to bolster the skillset.

The most popular website to find new jobs is the government supported Universal Jobmatch website, which is provided by This site attracts more than 1 million viewers every week, and is the most popular website of its kind in the UK.

As well as applying for a job, your local Jobcenter Plus team can help you prepare your CV for any potential employers, making sure you can highlight your skills and qualifications when applying for a new role.

Once you’re past this stage, the team in branch and on the helpline number above are able to provide you with tips for interviewing. This can be anything from how to prepare to sell yourself, to managing nerves when it’s time to interview.

Jobseeker’s Allowance

Jobseeker’s Allowance, also known as the ‘dole’ or ‘signing on’, is the financial assistance provided by the government to unemployed people who are looking for work.

There are some strict eligibility criteria related to Jobseeker’s Allowance. You will only be able to claim JSA if:

– You are over the age of 18
– You must be under the government age to receive the State Pension
– You must not be in full-time education
– You must live in England, Wales or Scotland
– You must be available to work
– You must be regularly and actively looking for work


– You work less than 16 hours a week on average

If you meet all of the above criteria, and you can call the Job centre number if you’re unsure, then you could be entitled to receive Jobseeker’s Allowance.

The financial support is usually paid every fortnight and will go straight into your bank account or building society.

If you are between the ages of 18 and 24, the most you can be given per week is £57.90.

If you are 25 or older, then you can receive up to £73.10 per week. If you’re applying as part of a couple, then you could get up to £114.85 per week.

Making a claim

If you are eligible then the next thing you can do is start to claim, and this is where the important helpers at the Jobcentre number come in. Give the team a call and they will help you book an appointment at your local Jobcentre Plus, where you will be interviewed about what jobs you are looking for and you will work with the team to focus your employment search.

Once you’re signed up, you must keep to your promise to keep looking for work. Otherwise your benefits may be stopped and you could be asked to repay any money that you’ve received that you shouldn’t.

After your interview with the Jobcentre Plus team, you will have completed a Jobseeker’s Agreement and you’ll need to meet with your adviser every 2 weeks to make sure you’re being proactive in your search for a job and you’re doing everything you can.

When you attend the Jobcentre Plus, you should take along proof of your driving license, bank card, birth certificate and National Insurance number to speed up the process considerably.

Once your application has been successful, your payments will be backdated to the date that you initially applied for Jobseekers’ Allowance, and if you can provide them with a good reason why your application was late, you could potentially receive up to three months’ payments in back pay. It’s best to speak to the helpline team for more information on this.

Failing to receive Jobseeker’s Allowance

You could stop receiving Jobseeker’s Allowance for a number of different reasons. However, the most common are to do with failure to keep the promises made in the original interview with Jobcentre Plus.

If you are scheduled to have a review meeting with your adviser and you miss the meeting, then you could find that payments are stopped.

Likewise, you could be without JSA if you fail to improve certain skills that you agreed to work on. This could be failing to attend a training course that you’ve been asked to attend.

Finally, if you fail to apply for a job you’ve been asked to, or decline the job once it has been offered, then you will see the benefits stop.

If you are fired from a job for misconduct, you could also see the benefits stop and you may lose them for up to three years.

If you think you might be entitled to receive Jobseeker’s Allowance and you are ready to accept any and all help from the specialist advisers, then give the telephone helpline number at the top of this page a call today.