What Does an Advocate Do?

Your advocate will only do what you want them to do. This includes:

  • Talking to you to find out what you think and what you want
  • Explaining things to you so that you can make choices
  • Being with you when you meet with health and social care staff
  • Speaking up for you, if you want them to
  • Getting information you need so that you know all the options open to you
  • Telling you everything anyone has told them about you
  • Sticking to your brief, however difficult, until you have achieved what you can

How an advocate helped June

June* is 64 and had a range of long term health conditions; the advocate received a referral from June’s social worker to support her with the supported self-assessment.

June’s advocate visited on three occasions at times convenient to her. On the first visit they went through the self-assessment form and the advocate found out that June already received a direct payment to pay for a substantial care package. June told the advocate that she was bored and wanted to have more social opportunities. June said she wasn’t well enough to go out and she didn’t like mixing with other people.

On the second visit they filled in a bit more of the form. In the course of their conversations they explored a number of options and when the advocate discovered that June was computer literate they talked about the potential benefits of chatting to people online. June’s new care package was developed to include a direct payment to purchase a laptop, and now she can chat online and she feels less isolated.

* The name has been changed to protect confidentiality

If you live in Gateshead and think you or someone you know may need an advocate, please contact the relevant advocacy organisation